Thanks to Corinth from Eorzeapedia, there is a new translated article from an issue of Famitsu that features an interview with FFXI’s and now FFXIV’s Global Producer – Sage Sundi. After reading the translated version of the interview with Sage Sundi, however, a sickening feeling of dread came over me.
I am mostly in annoyance over their reasoning over NOT having a global official community forum because of “language barriers”, but going as far as making a claim that they do not want to give up on cross-regional servers because doing so would be a step backwards.
Do not get me wrong here; I like global servers. I have met some decent EU players and I still fondly remember the kindness the JP showed me and my boyfriend when we first started playing FFXI. But I feel that if you are going to choose to do this as a company and create a diverse environment for different regional players, then you should have no reason against creating a single and/or official forum for people to be able to voice their opinions, concerns, or questions.
During a conversation with a fellow FFXIV blog member, the thought came that S-E just wants to control their customers. If this is the case, I think that S-E has failed to understand that their customers are not blithering idiots. People already see the double standards, how illogical S-E’s stance is on the matter and how unbalanced it is given that not even the JP has a proper outlet to express themselves to the dev team.
I think that if they were to create a community, they could easily create different forums on the community to pander to the different languages. Translators could provide communication between the community and dev team, or at least hire people who have more experience/understanding with the game to be a go between. What is more important is that there is a platform that truly allows the customer/player to be able to freely communicate their thoughts and ideas to the dev team, and for us to get simultaneous feedback that feels as though they are sincerely hearing our concerns and addressing them. The dependency on Premier Sites is only putting a barrier between player and company and does not help those who feel discourage to contribute in communities were reputation matters by how many posts you have made vs. the quality of the information and concerns you bring up.
It is clear, however, that both sides of the table are interested in opening up paths of discussion. The dev team has already expressed wanting to get as much feedback from the beta testers to know what works and what doesn’t before things are set into stone. This itself is monumental, but is frustrating in and of itself given that the only road block between both sides wanting to exchange dialogue is Sage Sundi and his team. However, given that the game is not even in its beta stages, there is hope (albeit a rather slim one) that maybe Sage Sundi will have a change of heart and create an official community since he had expressed wanting to search for new ways of communication previously unavailable in FFXI.